Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, Customer Support, Customer Communications Management, Personalized Service, Customer Engagement, AI Enablement, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing

Skills you'll gain: Data Visualization Software, Interactive Data Visualization, Application Development, Web Content Accessibility Guidelines, Color Theory

Skills you'll gain: DevOps, CI/CD, Continuous Integration, Continuous Deployment, Git (Version Control System), Version Control, Software Development, Cloud-Native Computing, Software Development Methodologies, Application Deployment, Cloud Deployment

Skills you'll gain: Amazon DynamoDB, Amazon Redshift, Database Management, Operational Databases, Transaction Processing, Data Migration, Amazon Elastic Compute Cloud, NoSQL, Redis, Relational Databases, Data Warehousing, Scalability

Skills you'll gain: Responsible AI, Data Ethics, Generative AI, Personally Identifiable Information, Information Privacy, Artificial Intelligence, Data Security, Continuous Monitoring, Ethical Standards And Conduct, Governance

Skills you'll gain: Marketing, Customer experience strategy (CX), Marketing Strategy and Techniques, Target Market, Digital Marketing, Customer Insights, Content Strategy, Persona Development, Brand Strategy, Agile Methodology, Storytelling, Consumer Behaviour

Skills you'll gain: JavaScript Frameworks, Frontend Performance, Real Time Data

Skills you'll gain: Adobe After Effects, Computer Graphics, 3D Modeling, 3D Assets, Animation and Game Design, Motion Graphics, Post-Production, Video Editing, Virtual Environment

Skills you'll gain: File I/O, Data Structures, Data Management, Programming Principles, Python Programming, Data Storage, Computer Programming, Scripting

Skills you'll gain: Canva (Software), Design, Creative Design, Branding, Graphic and Visual Design, Social Media Content, Graphic Design, Brand Strategy, Marketing Collateral, Brand Management, Marketing Communications

Skills you'll gain: Facebook, Web Analytics, Social Media Marketing, Customer Analysis, User Accounts, Social Media, E-Commerce

Skills you'll gain: Grant Writing, Finance, Financial Analysis, Fundraising, Business Development, Entrepreneurship, Business Strategy, Financial Forecasting, Stakeholder Communications, Financial Planning, Loans, Mergers & Acquisitions