Skills you'll gain: Responsible AI, Loan Origination, Lending and Underwriting, Consumer Lending, Commercial Lending, Workflow Management, Generative AI, Customer Communications Management, Customer experience improvement, Regulatory Requirements, Credit Risk, Document Management, Financial Services, Business Process Automation, Artificial Intelligence, Risk Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: HubSpot CRM, Dashboard, Customer Relationship Management, Marketing Analytics, Marketing Automation, Marketing, Customer Data Management, Marketing Management, Business, Business Strategy
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Salesforce, Responsible AI, Workflow Management, AI Personalization, Customer Relationship Management, Generative AI, Predictive Modeling, LLM Application, Data Security, Data Modeling, Large Language Modeling, Data Integration
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Financial Regulation, Bank Regulations, Financial Market, Derivatives, Securities (Finance), Compensation Management, Compliance Reporting, Risk Management Framework, Liquidation, Governance, Equities, Private Equity
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Business Modeling, Customer Relationship Management, Entrepreneurship, Business Planning, Telecommuting, Business Strategy, Collaborative Software
Beginner · Guided Project · Less Than 2 Hours

Banco Interamericano de Desarrollo
Skills you'll gain: Financial Inclusion, Digital Transformation, FinTech, Mobile Banking, Business Transformation, Diversity Equity and Inclusion Initiatives, Financial Services, Data-Driven Decision-Making, Banking Services, Customer experience improvement, Innovation, Payment Systems, Human Capital
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Financial Reporting, Generally Accepted Accounting Principles (GAAP), Financial Statements, Financial Accounting, Balance Sheet, Income Statement, Cash Flows, Revenue Recognition, Accrual Accounting, Inventory Accounting, Fixed Asset, Depreciation, Accounts Receivable
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Working Capital, Balance Sheet, Income Statement, Financial Reporting, Case Studies, Operational Efficiency, Return On Investment, Corporate Tax
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Negotiation, Overcoming Objections, Stakeholder Management, Customer Relationship Management, Rapport Building, Customer Relationship Building, Sales Process, Influencing, Sales, Communication, Sales Strategy, Customer experience improvement, Performance Metric, Persuasive Communication, Dashboard
Intermediate · Course · 1 - 3 Months
Skills you'll gain: Credit Risk, Bank Regulations, Risk Mitigation, Derivatives, Financial Regulation, Financial Market, Lending and Underwriting, Capital Markets, Risk Management, Regulatory Compliance, Portfolio Management, Risk Analysis, Financial Analysis, Investments, Compliance Management, Business Valuation, Analysis, Market Dynamics, Microsoft Excel
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Facebook, Social Media Management, Social Media, Customer Service, Customer Relationship Management, Business Communication, Customer Communications Management, Drive Engagement, Business Strategy
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Customer Relationship Management, Six Sigma Methodology, Lean Six Sigma, Continuous Improvement Process, Operational Excellence, Quality Management, Process Improvement, Quality Assurance and Control, Customer experience improvement, Risk Analysis, Production Planning, Culture Transformation, Employee Engagement
Mixed · Course · 1 - 3 Months