Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Inquiries, Personalized Service, Customer Insights, Customer Analysis, Customer Retention, Business Analytics, ChatGPT, Generative AI Agents, User Feedback, Client Support, Cross Selling, Content Performance Analysis

Skills you'll gain: Generative AI, Innovation, New Product Development, Product Development, Ideation, Design Thinking, Process Optimization, Prompt Engineering, Ethical Standards And Conduct, Cross-Functional Collaboration

Skills you'll gain: Brainstorming, Innovation, Ideation, Solution Design, Agile Product Development, Problem Solving, Agile Methodology, Complex Problem Solving, Requirements Analysis, User Requirements Documents, Root Cause Analysis, Business Risk Management, Empathy

Skills you'll gain: Digital Transformation, Technology Strategies, Design Thinking, Business Technologies, Business Process Reengineering, Business Strategies, Market Dynamics, Competitive Analysis, Business Economics, Emerging Technologies, Innovation, Data-Driven Decision-Making

Skills you'll gain: Diversity Awareness, Cultural Diversity, Intercultural Competence, Recognizing Others, Emergency Response, Leadership, Cultural Sensitivity, Initiative and Leadership, Conflict Management, Teamwork, Cooperation, Mentorship, Diversity Equity and Inclusion Initiatives, Mitigation, Safety and Security, Discussion Facilitation, Communication Strategies, Decision Making, Trustworthiness, Ethical Standards And Conduct

Skills you'll gain: User Story, Agile Project Management, Backlogs, Scaled Agile Framework, Agile Methodology, Sprint Planning, Change Management, Team Management, Kanban Principles, Project Management, Estimation, Prioritization

Skills you'll gain: Amazon Web Services, Mainframe Technologies, Mainframe Computing, Cloud Infrastructure, Platform As A Service (PaaS), Cloud Applications, Enterprise Architecture, Software Architecture

Skills you'll gain: User Interface (UI) Design, Figma (Design Software), OpenAI, UI/UX Research, Application Development, API Design, Generative AI, Machine Learning Software, JavaScript Frameworks, Artificial Intelligence, Database Systems

Skills you'll gain: Predictive Analytics, Simulations, Exploratory Data Analysis, Experimentation, Research Design, Business Analytics, Operations Research, Project Design, Simulation and Simulation Software, Customer Analysis, A/B Testing, Data Mining, Business Analysis, Analytical Skills, Ideation, Sprint Planning, Advanced Analytics, Applied Machine Learning, Data Analysis, Process Mapping

Skills you'll gain: Sales Presentations, Prospecting and Qualification, Persona Development, Sales Strategy, Sales Process, Target Audience, Sales Pipelines, Sales, Lead Generation, Customer Analysis, Marketing Automation, Needs Assessment, Customer Relationship Management (CRM) Software, Email Marketing

Skills you'll gain: Sprint Planning, Prioritization, Backlogs, Agile Project Management, Agile Methodology, Design Thinking, User Story, Capacity Management, Scope Management, Value Engineering, Project Management, Scheduling, Estimation

Skills you'll gain: Peripheral Devices, Virtual Private Networks (VPN), Mac OS, TCP/IP, System Configuration, Network Protocols, Network Administration, Network Support, General Networking, Remote Access Systems, Systems Administration, Network Performance Management, Dynamic Host Configuration Protocol (DHCP), Cloud-Based Integration, Desktop Support, Hardware Troubleshooting, USB, Data Sharing, Cloud Management, System Support