A SWOT analysis considers strengths, weaknesses, opportunities, and threats to help a business develop strategies, identify risks, and plan for the future. Explore the steps of a SWOT analysis and how this approach is used in organizational planning.
A SWOT analysis helps a business or individual determine strengths (S), weaknesses (W), opportunities (O), and threats (T). An organization typically can use SWOT analysis to evaluate internal and external factors and develop strategies to maximize strengths, address weaknesses, and capitalize on opportunities.
A business could use SWOT analysis to understand its performance from a fresh perspective or identify its organizational strengths and weaknesses. A company looking to launch a new initiative or introduce a major change may use SWOT analysis to plan successful strategies. SWOT analysis may also help businesses in product development, financial planning, and risk management.
Leaders or other individuals might use SWOT analysis to identify personal growth opportunities or areas of improvement. For example, an individual might perform a SWOT analysis to help in career or education planning, make financial decisions, or foster personal or professional growth.
You or your business will evaluate all four components of SWOT, typically using a grid format, as shown later on in our example. You’ll consider how each can impact your performance or success. It’s important to be honest in these assessments, as your insights will inform the strategy you choose to implement.
Consider your advantages, and list the things that help the business to succeed and stand out. Focus internally. You might ask yourself, “What do we do best?” or “What processes, tools, and resources do we already have in place?”
These should be areas that need improvement. Perhaps you need more resources or have tight cash flow. Note the things that have the potential to hold your business back.
This section considers your organization’s competitiveness and what’s happening in your industry and the economy. It is an outward-facing section. It’s important to anticipate changes you could leverage in your organization’s favor.
Also outward-facing, threats capture risks, such as changing regulations or changing customer habits. This reflects changes you forecast that may not be helpful.
You might write a SWOT analysis solo or as a group. Some people will want to work on it on paper. Others might use a whiteboard or an online collaboration tool. You don’t have to follow any precise way to plan and create a SWOT analysis. Begin by establishing the goal of the SWOT analysis and what objectives you’re trying to achieve. Once those are settled, these strategies can help you get the most from the experience.
Work with other internal stakeholders to identify your business strengths and weaknesses. You’ll want to think about your business processes and what works and what doesn’t. You could also research new business tools that might help.
Internal factors to consider include:
Financials
Human resources, such as employee talent
Brand reputation
Access to distribution networks
Proprietary know-how
Patents
Cost structure
Manufacturing capacity
You’ll also need to evaluate things outside of your business that could be impacting your success. Research market trends, consider what your competitors are doing, and forecast what you think will happen in your industry and the economy.
External factors to consider include:
Customer loyalty
Customer need
New technologies
Regulations
Trade barriers
Market trends
Demographics
Now, give yourself time to brainstorm anything that comes to mind under strengths, weaknesses, opportunities, and threats. Nothing is a bad idea at this stage. Go ahead and write it down. You don’t have to put it in the matrix. Right now, you’re just trying to gather all of the ideas you can. Giving yourself brainstorming freedom can also help you come up with new and innovative ideas.
Next, take everything you have come up with in each of the four categories and prioritize them. If you worked with a larger group in brainstorming, you might want to have a smaller working group at this stage. This is the step in which you weigh each idea and consider how relevant it is to the goal of your SWOT analysis. You may have generated an exhaustive list, but you’ll want to focus your analysis on fewer than 10 points for each section.
To better understand how you might use SWOT analysis in organizational decision-making, consider the following example for a fictional bookstore. You’ll see how doing this work can help a business plan for growth, identify opportunities, or anticipate risks.
Strengths | Weaknesses |
---|---|
The bookstore has a vast collection of books from different genres that cater to a broad audience | The book store has limited marketing and promotional activities, which hinders its reach to potential customers. |
The store is located in a busy commerical area, which attracts a lot of foot traffic. | The rise of online bookstores has impacted the sales of physical bookstores. |
The staff are well-versed in a books an can provide recommendations to customers based on their interests. | The bookstore may not have some newer or lesser-known titles due to limited inventory. |
The bookstore has a loyal customer base that frequently visits the store. | Rent, utilities, and salaries of employees contribute to high overhead costs, which may impact the store's profitability. |
Opportunities | Threats |
---|---|
The bookstore can create an online presence and compete with online bookstores. | Economic downturns can impact people's purchasing power, which may affect the store's sales. |
The bookstore can organize book-related events and workshops to attract more customers and increase sales | Online bookstores pose a threat to physical bookstores. |
The bookstore can partner with local schools and libraries to provide books for learners and patrons. | The preference of customers towards e-books and audiobooks may impact the sales of physical books. |
The bookstore can consider selling ebooks and audiobooks to cater to customers' changing preferences. | An increase in rent and utilities can impact the store's profitability. |
SWOT analyses offer value by improving your awareness of strengths, weaknesses, opportunities, and threats. This structured framework forces you to evaluate all four aspects equally. With the results of a SWOT analysis, you can:
Make more informed decisions
Prioritize actions
Set goals
Identify and mitigate risks
Differentiate from competitors
Gain perspective
Determine competitive advantage
Allocate or reallocate resources effectively
Improve continuously
Adapt to changing conditions
SWOT analysis has been around since the 1960s and offers advantages and disadvantages. Consider both before proceeding with a SWOT matrix.
Pros of SWOT analysis include:
Structured framework
Ease of use
Treats all factors equally
Informs decisions
Identifies potential risks
Encourages collaboration
Suggests proactive action
Cons of SWOT analysis include:
Subjective analysis
Limited scope of analysis
Lack of prioritization of considerations listed
Doesn’t offer recommendations
Works best with other tools and techniques
The business world loves acronyms, and one popular one is SWOT. Learn more about this strategic tool in the Business Strategy Specialization on Coursera. This program is designed for beginners and covers advanced business strategies, planning, execution, and more. Or take two hours to pursue a Guided Course in Using Advanced SWOT Analysis to Determine Competitiveness.
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