Learn what market analysis is and the steps to conduct your own market analysis.
Market analysis is a detailed assessment of your business’s target market and the competitive landscape within a specific industry. This analysis lets you project the success you can expect when you introduce your brand and its products to consumers within the market. Market analysis includes quantitative data such as the actual size of the market you want to serve, prices consumers are willing to pay, revenue projections, and qualitative data such as consumers’ values, desires, and buying motives.
Conducting a market analysis can benefit you in several ways by helping you to:
Spot trends and opportunities in your industry
Differentiate your business from competitors
Reduce the risks and costs of launching a new business (or pivoting an existing one)
Tailor products and services to your target customers’ needs
Analyze successes and failures
Optimize your marketing efforts
Reach new market segments
Monitor your business’s performance
Pivot your business in new directions
In researching this topic, you may come across terms with similar meanings, including market research and marketing analytics. Here are some distinctions:
Market research is the process of gathering information about a target market, including its customers’ needs and behaviors, in order to market products to it effectively.
Marketing analytics is the process of studying the metrics of specific marketing efforts, such as landing page sign-ups and social media engagement, in order to increase return on investment.
Here, we focus on market analysis as one component of a thorough business plan. Continue reading to begin conducting your market analysis and lay a strong foundation for your business.
Ready to advance your marketing skills? Find resources and course recommendations to start your marketing analyst career.
This section covers six main steps of market analysis, including the purpose of each step and questions to guide your research and reflections.
The purpose of this step is to gain an understanding of your industry at large so that you know how to enter it, can spot trends, and compete with other brands.
Here are questions to get you started:
What statistical information can you gather about your industry from sources like the US Bureau of Labor Statistics, BMI Research, and professional associations?
How many businesses are in this industry?
What’s the market size in terms of the number of potential customers?
How much revenue does the industry generate?
What are the industry standards by which companies and consumers operate?
What external factors affect how businesses in this industry operate, including laws and regulations, new technologies, world events, and economic and social change?
Where do you spot opportunities to innovate within the industry?
This next step takes you from broad industry insights to looking specifically at brands you’ll be competing against as you seek to attract potential customers in your target market. Here are questions to guide your process:
What brands are the most well-known in your industry? Who sets the trends and captures the attention of customers?
What are these brands’ offers, price points, and value propositions?
What sales tactics, technologies, and platforms do these brands use to create a customer journey?
How do these brands use content to educate and engage an audience?
What can you learn from customer reviews of these brands?
With insights into how competing brands fare, you can find market gaps, differentiate your products and services, and stand out within your industry.
Market gaps are needs that are currently not being filled by existing brands. For example, in the online education industry, learners might be interested in topics that existing courses do not cover, in which case you could develop a course to fill this need.
Here are some questions to help you identify market gaps:
Looking back at your industry research findings, what will external factors like social change and new laws mean for developing products and services?
Ask consumers directly: “What do you want or need that you currently can’t find?”
How specifically do competitors’ products and services fall short?
In what ways would you be able to create better products and services, given your strengths and expertise?
Now that you know your industry, the competitive landscape, and the market gaps you can fill, the next thing to do is get specific about the kinds of customers you want to serve. Define your target market according to the characteristics that make individual consumers more likely to purchase products and services from you:
Of the potential customers in your industry, which specific market segment can you target effectively?
How can you describe this segment according to their demographics (age, ethnicity, income, location, etc.) and psychographics (beliefs, values, aspirations, lifestyle, etc.)?
What are their daily lives like?
What problems and challenges do they experience?
What words, phrases, ideas, and concepts do consumers in your target market use to describe these problems when posting on social media or engaging with your competitors?
What are the features and benefits of your offers, and how will these provide solutions to your target market’s needs?
What marketing messaging can you use to appeal to this target market and exhibit empathy and understanding?
As you’re getting to know your target market and tailoring your offers and messaging to consumers, it’s important to have a clear sense of factors that might prevent you from entering your market successfully. That way, you can devise a strategy to address challenges.
Here are some questions to make barriers to entry more visible:
What are the startup costs of building your business, including product development, technology, suppliers, patents, and certifications?
What legal requirements will you need to fulfill before launching?
What political, economic, and social factors might affect customers' behavior and their likelihood of purchasing your offerings?
How much do your top competitors spend on their advertising to earn customers' loyalty?
What will you need to do to present your offerings as better alternatives in terms of value, price, and ease of purchase?
Sales forecasting is the process of estimating future sales so that you can make confident business decisions or secure funding from investors and lenders. You may find it useful to create forecasts for specific increments of time, such as the next three months, six months, or a year.
To generate a sales forecast, answer these questions:
What products and services do you intend to sell?
How many units do you expect to sell during each increment of time, based on your market size and the behaviors of your target market?
What prices will you assign to each product or service?
What is the cost of producing and advertising each offering?
Use this formula to quantify your forecast:
(No. of units to sell X price for each unit) – (cost per unit X No. of units) = sales forecast
Use this checklist and the steps above to guide your market analysis process.
Gain a holistic understanding of everything happening in your industry and prepare to navigate it.
Know who the big players are and how you can differentiate your brand.
Find unsolved problems and unmet desires in your market.
Know your customers’ unique characteristics and tailor your offers and marketing accordingly.
Know what stands in your way and address challenges head-on.
Estimate future sales and make confident business decisions.
Learning skills online can be a great way to build marketing and business acumen throughout your career path. For example, gain skills in analyzing data to create effective ad campaigns with the Meta Marketing Analytics Professional Certificate.
Editorial Team
Coursera’s editorial team is comprised of highly experienced professional editors, writers, and fact...
This content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.