Learn what leadership skills are with examples, why they are important, who needs them, and how you can further develop these essential skills.
Leadership skills are the qualities individuals in influential roles possess to direct and complete tasks, support initiatives, create a sense of unity within a team, and empower others. Learn about these key leadership skills and how you can benefit from developing them.
Leadership skills include the abilities or strengths shown by people in management roles that guide and encourage a group of people and their team toward achieving a common goal or set of goals. These skill sets include communication, negotiation, conflict resolution, decision-making, and more.
specialization
Leading Effectively. Learn proven management techniques in just four courses.
4.8
(6,623 ratings)
159,526 already enrolled
Beginner level
Average time: 1 month(s)
Learn at your own pace
Skills you'll build:
Business Psychology, Motivate Employees, Human Learning, Business Communication, Leadership and Management, Business Analysis, Human Resources, People Development, Talent Management, Marketing, Conflict Management, Goals and Rewards, Collaboration, People Analysis, Leadership, Strategy and Operations, Vision Alignment, Leadership Development, Creativity, Influencing, Strategy, Communication, Team Management, Leadership Dynamics, Management, Industrial and Organizational Psychology, Coaching, Team Building, Recruitment, Onboarding, Influencer Marketing, Social Skills, goal setting
Explore some popular leadership qualities companies may value and look for in a candidate, including communication, negotiation, conflict resolution, adaptability, critical thinking, decision-making, problem-solving, relationship building, and time management.
When you work in a leadership position, you must clearly explain everything from expectations to goals and tasks. Establishing open communication between yourself and your team members is also important. Not only does creating an environment of open communication promote cohesiveness as a team, but it often encourages an atmosphere of transparency. Excellent communication considers what is being communicated and how it is being communicated.
As an effective communicator, you do more than just clearly verbalize expectations. You also incorporate active listening, nonverbal communication, presentation skills, and engaging public speaking.
specialization
Build Communication Skill for Professional Success. Master business writing, graphic design, and business presentation skills
4.8
(4,753 ratings)
117,336 already enrolled
Beginner level
Average time: 2 month(s)
Learn at your own pace
Skills you'll build:
Business Writing, Leadership and Management, Business Communication, Graphic Design, Emotional Intelligence, Design and Product, Organizational Development, Interactive Design, Presentation, Computer Graphics, Critical Thinking, Writing, Creativity, Communication, Grammar, Communication Design, Public Speaking, Typography, Graphics
Negotiation involves two or more parties engaging in a conversation to find a solution that is acceptable to all parties. As a result, you and the person you are negotiating with may reach a formal agreement, such as a contract or a less formal verbal agreement. When used as a leadership skill, negotiation can foster a sense of fairness and equality, allowing all parties to be heard. Employees and coworkers may be more likely to feel understood when conflicts are handled with negotiation.
Effective negotiation involves understanding the interests of all parties and working to reach a solution that satisfies each one.
course
We all negotiate on a daily basis. On a personal level, we negotiate with friends, family, landlords, car sellers and employers, among others. Negotiation ...
4.8
(19,847 ratings)
1,618,075 already enrolled
Beginner level
Average time: 17 hour(s)
Learn at your own pace
Skills you'll build:
Negotiation
Compelling leaders understand how to avoid disputes and have the ability to resolve them quickly. Ideally, as a good leader, you should be able to maintain your composure and make thoughtful decisions when handling disagreements. A great example of conflict resolution is a human resources (HR) representative actively listening while working to help a manager and their subordinate settle conflict.
As an adaptable leader, you adjust your behavior in response to situational changes. You are resilient when things don't go as expected and recover quickly from setbacks by viewing them as an opportunity to grow. Showing adaptability in leadership involves being flexible and adjusting to changing conditions and environments.
Adaptability can also mean that you stay up-to-date on changing technologies and business needs, so you can help your team pivot and contribute to ongoing success.
specialization
How AI is shaping the workplace. Learn the basic functions of generative AI and how it will impact workplace tasks, jobs, the labor market, and organizational strategy.
4.6
(13 ratings)
500 already enrolled
Beginner level
Average time: 1 month(s)
Learn at your own pace
Skills you'll build:
Prompt Engineering, Generative AI Risks, Generative AI, Future of Work, Leadership & Management, AI Strategy, Workplace Implications, Critical Thinking, AI Implications, Artificial Intelligence (AI), Workplace Tasks, Workplace Policy, AI Basics, Transparency (Human-Computer Interaction), Algorithmic Bias, AI Copyright
Critical thinking is analyzing information to fully comprehend an issue or topic. The steps of the critical thinking process often entail gathering facts and data, posing deliberate queries, and examining potential answers. For instance, if you work in HR and must settle a dispute between two coworkers, using critical thinking skills can help you determine the nature of the conflict and the appropriate course of action. Critical thinking is an important component of decision-making.
specialization
Leadership and Business Skill for Immediate Impact. Apply practical strategies to becoming an effective organizational leader.
4.8
(6,807 ratings)
143,714 already enrolled
Beginner level
Average time: 2 month(s)
Learn at your own pace
Skills you'll build:
Business Psychology, Leadership and Management, People Development, Sales, Change Management, Organizational Development, Conflict Management, Leadership, Negotiation, Influencing, Strategic Management, Operations Management, Business Strategy, Business Analysis, Problem Solving, Entrepreneurship, Adaptability, Human Resources, Planning, Marketing, Research and Design, Culture, Decision Making, Strategy and Operations, Leadership Development, Strategy, Strategic Thinking, Business Model, Defining Leadership, Trust in relationships, self-awareness, Ethical decision-making, Organizational Theories, Organization Design, Organizational Structure, People Analytics, Ethics, Organizational Culture, Organizational Change, Decision-Making, Strategic Leadership, Management, Mergers And Acquisitions (M&A), Corporate Governance, Global Strategy, Diversification, Facilitate psychological safety, Create space for DEIB, Manage motivation and engagement, Navigate growth and change in teams, Develop team culture
Effective leaders make decisions that benefit themselves, their team members, clients, stakeholders, and organizations. Using critical thinking skills in decision-making allows you as a leader to identify problems and develop solutions advantageous to your business and your employees. Decision-making by leaders must always be fair and objective and involve the use of appropriate language when communicating.
Effective problem solvers in leadership have the ability to foresee issues in the workplace, define the problem, identify their causes, develop a plan to remedy the problem, and learn from the problem to avoid future issues. Problem-solving requires strong communication skills and respect for all parties involved. Viewing and presenting issues as opportunities can benefit leaders and staff alike. An example of this would be a decline in social media engagement viewed as an opportunity to increase social media presence rather than a problem.
The general nature of leadership roles revolves around people. Leaders cannot effectively lead without understanding the people they are guiding. The ability to forge bonds and establish communities is necessary for an effective leader. Building relationships with team members makes everyone feel safe, supported, and motivated toward a common goal.
Time management involves planning and regulating how much time to devote to different tasks. In leadership, good time management is important not only for yourself but also for planning and managing the workflow for the entire team. Proper time management by leadership members affords leaders more time to invest in their team.
course
You will be able to gain and apply your knowledge and understanding of personal and professional awareness, organization and commitment, and use the tools, ...
4.6
(16,405 ratings)
524,874 already enrolled
Average time: 10 hour(s)
Learn at your own pace
Trust is the cornerstone of a successful organization. Trust, or belief in another person's skills, integrity, and character, is frequently thought of as something built upon in personal relationships.
Leadership develops best through reliability. Leaders must ensure their words and deeds are consistent if they want to be trusted. If those you lead cannot trust you to keep your word, they will lose faith in you rapidly.
A creative mindset is open, not closed or rigid, and produces ideas and solutions that are both significant and effective. By encouraging a team of people to solve problems creatively, leaders provide the opportunity to develop goods and services that set the team apart from rivals, creating a competitive advantage. Creative leaders also foster an innovative culture by encouraging teams to showcase ingenuity as a unit.
course
In today’s ever-growing and changing world, being able to think creatively and innovatively are essential skills. It can sometimes be challenging to step ...
4.7
(4,781 ratings)
437,576 already enrolled
Beginner level
Average time: 19 hour(s)
Learn at your own pace
Skills you'll build:
Creativity, Problem Solving, Collaboration
Leaders must think strategically and critically when making difficult decisions. Effective leadership involves making well-considered and critically-analyzed decisions to lead teams to success. Successful leaders will think before they act, or in other words, have a strategic plan before taking action. The time it takes to devise a strategy depends on the problem or decision. A good leader devotes the necessary time to strategy development.
specialization
Become a Better Business Leader Today. Using Professor Sydney Finkelstein's renowned research into the art and science of leadership and years of experience working with managers and executives around the world, this specialization will help you build the wisdom and skills you need to grow and change as a leader—and as a person.
4.9
(495 ratings)
17,959 already enrolled
Beginner level
Average time: 2 month(s)
Learn at your own pace
Skills you'll build:
Business Psychology, reflection, Leadership and Management, Business Analysis, Entrepreneurship, Emotional Intelligence, Problem Solving, Personal Development, Human Resources, People Development, Change Management, Organizational Development, Critical Thinking, Self Awareness, Research and Design, People Analysis, Decision Making, Strategy and Operations, Leadership Development, Creativity, Communication, Strategy, Career Fulfillment, Learning How To Learn, Management, Decision-Making, Strategic Leadership, Learning, Learning from Failure, Growth Strategies, Leadership And Management, Influencing
Self-awareness in leadership involves understanding your own personality, behaviors, and motivations and then considering how these traits and qualities influence your leadership skills. Self-reflection can be a powerful tool all on its own. Self-awareness and reflection can help you realize what you offer to your job as a leader and where you need improvement. Self-awareness entails identifying where you excel and where you should grow—and when your leadership excels, your company's productivity tends to follow.
Whether a student, teacher, project manager, or CEO, anyone in a role that involves influence over others and decision-making can benefit from strong leadership skills. These skills can be especially helpful for early-career professionals, newly promoted leaders, and start-up leaders. Leadership skills are essential in roles that don’t even involve leading others as well. Leadership skills that also help you exude confidence and may be beneficial in progressing your career into leadership positions.
While possessing leadership skills can make a leader effective, certain workplace skills or qualities also lend to effectiveness. Effective leaders are respectful, empathetic, patient, motivational, and willing to be held accountable.
When you make your team feel respected, cared for, and motivated, you are more likely to be successful in leading your team.
To succeed as a leader, committing to continued learning and planning personal growth and development is essential. Becoming an effective leader involves gaining leadership skills and fine-tuning key workplace skills. You can accomplish these goals by receiving coaching or mentoring, gaining experience, taking courses, and enrolling in leadership certificate programs.
Leadership coaches work with leaders to help them optimize their abilities and effectively manage a team. Leadership coaches and mentors act as supportive advisors who help those being coached improve their workplace relationships and job performance.
Mentorship is more of a collaborative relationship between a successful leader and a leader in training. Mentor/mentee relationships are often more personal and can offer accountability and help the mentee make beneficial connections, whereby the mentor acts as an advisor.
Leadership experience can come in many forms. From playing on sports teams to participating in social groups and volunteering, you can gain experience in leadership in almost any aspect of life. While these experiences may not directly relate to your career, the skills gained from them can last a lifetime.
Enroll in training courses for a more formal method of gaining leadership skills. This is a highly effective way to develop new abilities, enhance existing ones, and establish the foundation for a successful career in leadership.
In addition to courses and training, pursuing leadership certifications is also an option. Through these programs, you can learn valuable leadership skills and earn a credential for your resume to increase job prospects in your field.
Learn job-ready skills from industry leaders like Google, Microsoft, and IBM with a Coursera Plus subscription—available in monthly and annual tiers. You’ll get a certificate for every program you finish, which you can add to further enhance your resume.
Editorial Team
Coursera’s editorial team is comprised of highly experienced professional editors, writers, and fact...
This content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.
Advance in your career with recognized credentials across levels.
Subscribe to earn unlimited certificates and build job-ready skills from top organizations.