Advance Your IT Support Specialist Career

Over the next decade, jobs in computer and information technology are projected to grow much faster than average*. Whether you want to increase your salary or pursue a credential, you’ll find the resources you need to advance your IT career here.

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Build advanced IT skills and earn recognized credentials with industry leaders

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Skills you'll gain: User Story, Software Development Life Cycle, Stakeholder Engagement, Team Motivation, Software Architecture, Project Management Life Cycle, Resource Management, Project Planning, Peer Review, Agile Software Development, Scrum (Software Development), Stakeholder Management, Agile Methodology, Project Management, Information Technology, Risk Management, Interviewing Skills, Agile Project Management, Leadership, Communication

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Skills you'll gain: IT Management, Project Risk Management, Risk Management, Risk Analysis, Project Management, AI literacy, Internal Communications, Responsible AI, Generative AI, Case Studies, Innovation, Data-Driven Decision-Making, Decision Making

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Skills you'll gain: Excel Formulas, Microsoft Excel, Dashboard, Pivot Tables And Charts, Spreadsheet Software, Microsoft 365, ChatGPT, Data Analysis, Microsoft Office, Data Visualization, Document Management, Project Management Software, Collaborative Software, Data Manipulation, Data Cleansing, Text Mining, Project Management, Data Entry, Generative AI, Data-Driven Decision-Making

Ready to take the next step up from your entry-level IT role? As a mid-level or advanced IT professional, you may be ready to focus on an industry niche such as InfoSec, cybersecurity, or business IT. You may also be considering IT management or digital product management roles. Explore our free resources as you map out the next steps in your IT career:

Ready to start learning? Explore our catalog of IT management courses or accelerate your career growth with a Coursera Plus subscription. When you enroll in either the monthly or annual option, you’ll get access to over 10,000 courses.

Frequently asked questions (FAQ)

*US Bureau of Labor Statistics. “Occupational Outlook Handbook: Computer and Information Technology Occupations, https://www.bls.gov/ooh/computer-and-information-technology/home.htm.” Accessed September 18, 2025.