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IT-підтримка від Google Professional Certificate

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Google

IT-підтримка від Google Professional Certificate

Ваш шлях до кар’єри у сфері ІТ.

Завдяки цій програмі здобудете навички, необхідні для початку роботи за менше ніж 6 місяців. Від вас не вимагатиметься диплом або досвід роботи.

Onlea support
Google Career Certificates

Instructors: Onlea support

Top Instructor

5,517 already enrolled

Included with Coursera Plus

Earn a career credential that demonstrates your expertise

from 996 reviews of courses in this program

Beginner level

Recommended experience

6 months to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Earn a career credential that demonstrates your expertise

from 996 reviews of courses in this program

Beginner level

Recommended experience

6 months to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Ви отримаєте навички, необхідні для успішної роботи у сфері ІТ на початковому рівні

  • Ви навчитеся виконувати завдання: збирати комп’ютери, створювати бездротові мережі, встановлювати програми й обслуговувати клієнтів

  • Ви дізнаєтесь, як забезпечити комплексну підтримку клієнтів, починаючи з виявлення проблем і закінчуючи усуненням несправностей

  • Ви навчитеся використовувати операційні системи, зокрема Linux, системи доменних імен, інтерфейс командного рядка та двійковий код

Details to know

Shareable certificate

Add to your LinkedIn profile

Industry certification
Taught in Ukrainian

91%

of learners achieved a positive career outcome

See how employees at top companies are mastering in-demand skills

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Prepare for a career in Information Technology

  • Receive professional-level training from Google
  • Demonstrate your proficiency in portfolio-ready projects
  • Earn an employer-recognized certificate from Google

Professional Certificate - 5 course series

Основи технічної підтримки

Основи технічної підтримки

Course 1, 21 hours

What you'll learn

Skills you'll gain

Category: Software Installation
Category: Operating Systems
Category: Computer Networking
Category: Computer Hardware
Category: Package and Software Management
Category: Linux
Category: Microsoft Windows
Category: Technical Support
Category: Hardware Troubleshooting
Category: System Support
Category: Operating System Administration
Category: Information Technology
Category: Computer Architecture
Category: General Networking
Category: Technical Support and Services
Category: Network Support
Category: Help Desk Support
Category: Desktop Support
Category: End User Training and Support

What you'll learn

Skills you'll gain

Category: TCP/IP
Category: Network Model
Category: Network Protocols
Category: OSI Models
Category: Routing Protocols
Category: Virtual Private Networks (VPN)
Category: Wireless Networks
Category: Dynamic Host Configuration Protocol (DHCP)
Category: Proxy Servers
Category: Data Integrity
Category: Network Routing
Category: Network Troubleshooting
Category: Networking Hardware
Category: Computer Networking
Category: Network Support
Category: Network Administration
Category: Network Security
Category: General Networking

What you'll learn

Skills you'll gain

Category: Linux Commands
Category: OS Process Management
Category: Linux
Category: File Systems
Category: Microsoft Windows
Category: Package and Software Management
Category: Command-Line Interface
Category: Software Installation
Category: Systems Administration
Category: Operating System Administration
Category: Remote Access Systems
Category: User Accounts
Category: System Monitoring
Category: User Provisioning
Category: System Support
Category: Linux Administration
Category: Identity and Access Management
Category: Desktop Support
Category: Operating Systems
Category: System Configuration

What you'll learn

Skills you'll gain

Category: IT Infrastructure
Category: Disaster Recovery
Category: Systems Administration
Category: Active Directory
Category: Cloud Services
Category: Lightweight Directory Access Protocols
Category: Servers
Category: Infrastructure Architecture
Category: Server Administration
Category: Information Technology
Category: Cloud Storage
Category: Operating System Administration
Category: System Configuration
Category: Network Infrastructure
Category: Cloud Hosting
Category: Data Maintenance
Category: Cloud Management
Category: Data Storage Technologies
Category: Cloud Infrastructure
Category: Network Administration

What you'll learn

Skills you'll gain

Category: Encryption
Category: Cryptography
Category: Cyber Security Strategy
Category: Cybersecurity
Category: Firewall
Category: Authorization (Computing)
Category: Application Security
Category: Data Security
Category: Security Management
Category: Authentications
Category: Cyber Attacks
Category: Identity and Access Management
Category: Network Security
Category: Virtual Private Networks (VPN)
Category: Hardening
Category: Security Controls
Category: IT Security Architecture
Category: Security Awareness
Category: Threat Modeling
Category: Wireless Networks

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Instructors

Onlea support

Top Instructor

17 Courses293,832 learners
Google Career Certificates
Google
386 Courses16,711,960 learners

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Frequently asked questions

¹Based on Coursera learner outcome survey responses, United States, 2021.